Effective Date: December 1, 2024
Antique Automobile Radio, Inc. strives to deliver your orders promptly and safely. Our radios are hand-built and made for each individual order. Current lead times when an order is placed are usually 10 to 12 weeks. At times, we do have some radios in stock and can ship immediately. Some items can have longer lead times depending on the complexity of the build. As with many manufacturers, we are subject to longer lead times based on our suppliers.
Shipping Options
- Standard Shipping: Delivered within 5–7 business days once built and tested.
- Expedited Shipping: Delivered within 2–3 business days once built and tested.
- International Shipping: Available to select countries. Delivery times vary based on location.
Shipping Costs
- Shipping costs are calculated at checkout based on your order’s weight, dimensions, and destination.
- Free shipping is available for retail orders, at times, within the contiguous United States.
Processing Time
- Orders are processed within 1–2 business days. Payment will be processed at the time your radio ships if you choose that option.
- Orders placed on weekends or holidays will be processed the next business day.
Tracking
- A tracking number will be provided on your invoice via email once your order is shipped.
Shipping Restrictions
- We do not ship to P.O. Boxes (except for USPS shipments).
- Some products may have shipping restrictions due to size, weight, or destination.
Damaged or Lost Shipments
- If your shipment arrives damaged, contact us within 48 hours of delivery to file a claim.
- If your order is lost in transit, notify us at Sales@radiosforoldcars.com for resolution.
Customer Pickup
- Local customers can opt for pickup at our facility by selecting this option during checkout.
For shipping questions, email us at Support@radiosforoldcars.com.